1. Purpose

1.1 These General Conditions, updated in January 2020, are intended, with the order form, and the other elements referred to therein, to regulate the terms and conditions governing the provision of Picowines, Ilha do Pico Coop., Online Service, headquartered at Avenida Padre Nunes da Rosa 29, 9950-302 Madalena, under the unique registration and identification number of legal person n.º 512 010 617.

1.2 The purchase of any product at the Picowines, Ilha do Pico Coop., Online Store, implies acceptance of these General Online Sales Conditions.

1.3 Any and all alcoholic beverages available for sale at the Picowines, Ilha do Pico Coop. Online Store, can only be purchased by people of legal age, in their country of residence.


2. Product, Price and Content Information

2.1 Picowines, Ilha do Pico Coop., reserves the right to modify, without prior notice and at any time, the information and commercial offer presented on products, prices, promotions, commercial conditions, and services.

2.2 The bottles are transported in boxes for transporting glass and alcoholic beverages;

2.3 The Cooperative does not accept the return of wine bottles that are not proven to be damaged;


3. Order and Payment

3.1 The Cooperative will send the order within 48 hours after payment confirmation;

3.2 The customer has 24 hours after the confirmation of his order to effect the cancellation;

3.3 You will receive an email when the order is delivered;

3.4 If you are able to visit our Cooperative store, you can choose, in your online order, to pick it up directly at our counter.

3.5 Consequently, the amount of transport will not be charged and payment may be made upon delivery of the order.

3.6 Payment methods available locally are cash, ATM or VISA.

3.7 Orders to be collected at our store will be kept for five working days;

3.8 After this period has elapsed, and if the customer does not pick up the order, it is considered canceled, with no right to refund;


4. Shipping Costs

4.1 The prices shown on the products are increased by the respective postage value, with each order. Shipping costs are 10 € for national orders, 20 € for orders within Europe and 30 € for the rest of the world.

Do you have legal drinking age?

Yes, proceed